Customer Service in EMS: Looking for Opportunities in the Muck

Dave C. Oleson
By
on
I recently needed a septic tank pump-out at my home. I pulled up the information for the service company I used last time. I recalled the interaction: pleasant, mostly on time, competitively priced, and did a good job. No brainer. I made the call and scheduled the appointment. The result was no call, no show. Not once, but twice. After calling a second company with no return...

Get all this and more.
Join EMT Review today.

The most in-depth and most affordable NREMT test prep there is! Practice tests, videos, study guides, live reviews, and so much more.

Join Now View Pricing

Continue Reading with an EMT Review Subscription

With a Premium membership, you will get access to all of our articles, plus study guides, practice exams, weekly study sessions, and more. Join now!

More Articles